Introduction

The company Delrue Cuisson attaches particular importance to the protection of your personal data. The purpose of this policy is to inform you clearly and transparently about how we collect, use, and protect your data when you use our website www.delrue-cuisson.com.

Data collected

The personal data we collect concerns only the information necessary to process your contact and quote requests, including:

• Last name, first name
• Professional contact details (company, position, postal address, phone, email)
• Additional information submitted via the form (message, catalog request, etc.)

This data is provided directly by you via the website’s contact form.

Purposes of processing

Your personal data is used solely for the following purposes:

• Responding to your requests sent via the contact form
• Preparing quotes or sending you commercial information
• Managing the commercial relationship with our distributors and customers
• Improving our services and communication

Retention period

Your personal data is kept only for the time necessary to process your request, and for a maximum of 3 years after the last contact.

Data recipients

The collected data is exclusively intended for Delrue Cuisson. It is under no circumstances transferred, assigned, or sold to third parties.

Hosting and security

The website is hosted in France by OVH, 2 rue Kellermann – 59100 Roubaix. We implement all necessary technical and organizational measures to protect your data against any loss, unauthorized access, disclosure, or alteration.

Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access, rectification, and updating
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, you can contact us by mail at the following address:
Delrue Cuisson – 103, rue du Levant – 59200 Tourcoing – France
or by email at: contact@delrue-cuisson.com.

Cookies and trackers

Our website only uses technical cookies necessary for its proper functioning. No advertising or tracking cookies are placed without your prior consent.

Recaptcha

To protect our forms against spam, we use Google reCAPTCHA. Its use is subject to the Privacy Policy and the Terms of Service of Google.

Updates

This policy may be updated to reflect legal or technical developments. We invite you to consult it regularly.